Delivery & Returns

At Lunn’s Jewellers, we aim to make your shopping experience as smooth as possible. Below, you’ll find all the details about our delivery and returns policies.

Delivery

We offer fast and reliable delivery options to ensure your order arrives safely and on time.

• Standard Delivery: Free on all orders, with an estimated delivery time of 3-5 working days.
• Express Delivery: Available for an additional fee, with delivery within 1-2 working days.

Once your order has been dispatched, you’ll receive a confirmation email with tracking information.

Please note that delivery times may vary depending on your location and any unforeseen delays.

Returns

We want you to be completely satisfied with your purchase. If for any reason you’re not happy, you may return your item within 30 days of receipt.

• Items must be unused, in their original condition, and with all packaging intact.
• Returns are subject to approval, and refunds will be processed within 14 days of receiving the returned item.
• Shipping costs for returns are the responsibility of the customer, unless the item is faulty or incorrect.

To initiate a return, please visit our website and follow the returns process.

For any further questions, please refer to our FAQ section or contact us through our website.

Thank you for shopping with Lunn’s Jewellers!